Frequently Asked Questions
Everything you need to know about your Perler shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, with original tags attached, and in their original packaging to be eligible for a full refund.
Are your materials sustainably sourced?
At Perler, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or certified sustainable fabrics.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
Do you offer a size guide for your apparel?
Yes, every product page features a detailed 'Size & Fit' guide with specific measurements to help you find your perfect match.